How to Login Lucky Pants
Log in to your Lucky Pants account in just a few clicks to access your orders, saved items, and more. It's quick, easy, and gets you back to browsing in seconds.
Login Issues & Troubleshooting
Having trouble logging in? Most issues are quick and simple to resolve, whether it's a forgotten password, an unrecognised email, or a locked account.
Account Security — Lucky Pants
Your account security is your responsibility. Follow these best practices.
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Strong Password
Use at least 12 characters with uppercase, lowercase, numbers and symbols.
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2FA Protection
Two-factor authentication adds an extra layer of protection.
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SSL 256-bit
Never log in from public WiFi. Use your personal network or a trusted VPN.
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Always Log Out
Always log out after each session, especially on shared devices.
Licenses & Security
Never share your login credentials. Contact support if you suspect unauthorized access.
FAQ
How do I log in to my Lucky Pants Bingo account if I've forgotten my password?
If you've forgotten your Lucky Pants Bingo password, contact Customer Services directly for assistance. You should also ensure your username is kept private and secure. For security purposes, Lucky Pants recommends changing your password regularly. If you suspect a third party knows your login details, report it to Customer Services immediately to protect your account.
How long before my Lucky Pants Bingo account is classed as dormant if I stop logging in?
Your Lucky Pants Bingo account becomes dormant if you do not log in for 12 or more consecutive months. Before this happens, Lucky Pants will attempt to contact you at least 30 days in advance using your registered details. You can reactivate a dormant account simply by logging back in at any time. No funds are deducted during dormancy.
Can I log in to Lucky Pants Bingo from outside the UK?
No. Lucky Pants Bingo only permits logins from the UK, Republic of Ireland, Channel Islands, Isle of Man, and Gibraltar. Logging in from outside these Permitted Jurisdictions breaches the Terms of Use. Lucky Pants prohibits using VPNs to disguise your location, and any winnings generated while accessing from a non-permitted jurisdiction will not be paid out.
Is it safe to save my Lucky Pants Bingo login details on a shared device?
Lucky Pants Bingo strongly advises against saving login details on shared devices. You are fully responsible for all activity on your account where correct security information is used, even if accessed by someone else due to your oversight. If children share your devices, Lucky Pants specifically recommends installing parental control software to prevent unauthorised access to your gambling account.
How many Lucky Pants Bingo accounts can I log in to at once?
You are only permitted one Lucky Pants Bingo account per customer per Brand. You cannot log in to multiple accounts simultaneously. If Lucky Pants discovers you have opened additional accounts under the same Brand, those extra accounts will be closed and any Bonuses accrued from them will be voided. This applies across all Rank Group Brands individually.
What happens to my Lucky Pants Bingo bonus if I don't log in and complete wagering requirements within 30 days?
If no specific timeframe is stated in the promotion rules, you must complete wagering requirements within 30 days of the Bonus being added to your Lucky Pants Bingo account. Failure to meet requirements within this period, or attempting to withdraw funds before completing them, results in the entire Bonus balance including any winnings generated from Bonus wagers being forfeited.